Excellent Service and Repair by HTC

I am so impressed by the customer service that I have received from HTC, the mobile / smartphone manufacturer.

My HTC Sensation xe suddenly started rebooting non stop and then totally switched off. It then would not turn back on.

I called HTC and used my 2 year warranty to have it repaired. My phone was collected by courier on 2 January, it was in repair and repaired by 4th January, and then back with me this morning. It appears that the motherboard and screen have been replaced and feels like a new phone.

It was really well packaged too, see the images!

Thank You HTC! Amazing service



Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s