Caffe Nero and Twitter

I am a very loyal customer of Caffe Nero, they make great coffee.  Though I just went to add them on Twitter and they have their twitter channel totally unmanaged.  www.twitter.com/_CaffeNero

If you’re going to go Social, you need to manage the channel. Caffe Nero, I love your brand, manage your Social media 🙂

Caramel Hot Chocolate in Starbucks, Certainly not Coffee

I met a friend of mine yesterday morning in Starbucks. You may know that I don’t like Starbucks coffee, so instead I went for a Caramel Hot Chocolate which is great, really tasty, but probably full of artificial additives.

Anyway, my point really is that if a brand like “Starbucks Coffee” (note the word “Coffee” in their brand name) is going to want to be known for coffee, then they do a pretty bad job in my opinion of meeting their promise to the customer of actually delivering a “coffee”, always too weak and you have to pay for an extra shot.  Why should I??

I shouldn’t so instead I go to Caffe Nero or Costa Coffee!

Top 5 Nando’s in London

Okay, so, to start my Top 5 series I’ve decided on looking what are my Top 5 Nando’s restaurants in London! All based on my experiences as a customer.

1. Nando’s Euston: close to the train station and well laid out. The great thing about this restaurant is that there is single person tables which takes away the taboo feeling of being alone. There are also these single person tables facing outside so you can people watch whilst enjoying some spicy chicken!

2. Nando’s Victoria: this Nando’s is in the Cardinal Place shopping area of Victoria in London, and the great thing is that it is kind of hidden and off of the main street, which means it is steadily busy but quiet enough for you to enjoy without a busy and noisy environment.

3. Nando’s Gloucester Road: a good location right by south Kensington and Gloucester Road. The chicken here is great and there is plenty of space between tables. There is also an upstairs so the space doesn’t feel over crowded.

4. Nando’s Watford: in the north of London, this one is always busy and I’ve been there a lot during lunch and also in the evening. They have great private seating and lots of space as well as outside seating in the summer. The chicken here is always good and the service is quick and excellent!

5. Nando’s Notting Hill: this Nado’s is on the high street in Notting Hill and gets busy. The chicken is good though sometimes the seating feels a bit random with stools and high tables.

Takeover – Kraft Buying Cadbury

Well the deal seems to have finally been agreed as Cadbury seem to have agreed on a £12bn takeover from US rival Kraft

The 186-year-old chocolate maker decided to accept a higher bid from Kraft as Hershey failed to make a counter bid. Apparently Cadbury’s, led by chairman Roger Carr, will announce its decision to recommend the revised 850p-a-share bid to all shareholders in a ­statement to the stock exchange this morning.

Read more here from the Guardian website.

Nando’s – great chicken!

Nandos LogoNando’s is an example of a brand and company that has got their offering right. The product is consistent and people know what they are going to get everytime. The portuguese themed restaurant serves great spicy chicken, available as herbed, medium, hot, extra hot, and now extra extra hot!

I was at the Nando’s in Euston, London, last night and it was great, washed down perfectly with a Brahma beer!

Best thing of all is that on my next visit i get a whole chicken for free. That is because of the Nando’s loyalty scheme where you get a stamp for every visit.

Take a look at the Nando’s website – www.nandos.com